Our objective when delivering INSPIRE projects is to present clear and relevant possibilities that justify further exploration. In this article, learn about some of our latest research that’s helped our clients to shape, adapt and create their work in new ways.
How are the digital services that we increasingly use in our lives becoming more like utility services? How might the characteristics of utility services inspire and optimise digital service design? intO's Business Director, Jonny Jiang, draws on his observations of customer behaviours and services to explore these questions.
Where are you? What’s changing? And what should you do next? intO’s Global Futures Roadmap programme generates immediately actionable insight. Going beyond guesswork, it scrutinises the detail of real-life and aligns the emerging behaviours that are most relevant to your markets, your business and its future.
